Category Operations Coordinator - Women Textile Modern & Young Fashion
- Recruiter
- Zalando
- Location
- Berlin
- Posted
- 17 Dec 2021
- Closes
- 26 Jan 2022
- Ref
- 3749678
- Function
- Buyer
- Level
- Coordinator / Executive
The Category Operations Team is a highly specialized Team focusing on excellent and efficient high-quality execution in Buying and Merchandising processes. As a Coordinator you will focus on fostering a strong service and support mindset within the team and conduct functional support and onboarding, while bringing your expertise into improving the processes, being the expert knowledge.
WHERE YOUR EXPERTISE IS NEEDED
WHAT WE´RE LOOKING FOR
PERKS AT WORK
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42+ million active customers through diverse skill-sets, interests and languages our teams choose to use.
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO CATEGORY MANAGEMENT
Our Category Management Team is passionate about fashion and lifestyle. We want customers to find the perfect fashion and lifestyle products for them, from shoes and clothing and accessories. Category Management's task is to put together an on-trend and profitable selection of products. We love discovering new brands and products for the Zalando shops, but finding the right trends is only one aspect, as we also need to keep track of our KPIs and processes. Constant exchange with other departments like logistics, content and photo production, the onsite team and marketing ensures that we act in line with the whole organisation. In the end, we are all working towards the same goal: to create an excellent experience for our customers at Zalando.
WHERE YOUR EXPERTISE IS NEEDED
- Ensure and implement best-practice sharing within the team and foster a strong service and support mindset within the COps Team
- Organize and conduct functional upskilling and onboarding for new team members and team on specific process improvements
- Ensure regular exchange with interface team from Supply Expert Functions when needed
- Monitor workload and track progress against goals on a process level to ensure there are no backlogs (eg. all ICM tickets, central tracking sheet, email boxes, etc.)
- Provide regular updates on completed activities (highlights, lowlights, issues, insights)
- Initiate and execute constant process improvements, standardization and efficiencies in close collaboration with Senior Operations Specialist, Process Captains and Lead, and challenge future process & tool changes and align with central SEF teams
- Be an integral part of / lead projects to create overall impact on the team as well as encouraging strong collaboration with various stakeholders
WHAT WE´RE LOOKING FOR
- An empathetic Go To Person
- Apprenticeship or first relevant professional experience in an administrative role. Ideally, you also have experience with ERP systems (Oracle, SAP etc.)
- Focus on accuracy and quality while working with data and numbers. Strong experience working with MS Office, especially Excel and Google Apps
- Thriving in fast-paced environments, embracing collaboration and acting proactively. Be open to continuous change and actively seek improvements and practical solutions in your area of responsibility
- Ownership and accountability for your tasks and responsibilities. Organizing your workload efficiently, ensuring tasks are ready on time, are accurate and prioritized accordingly
PERKS AT WORK
- Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
- Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
- Extensive onboarding, mentoring and personal development opportunities and an international team of experts
- Relocation assistance for internationals
ABOUT ZALANDO
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 20 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42+ million active customers through diverse skill-sets, interests and languages our teams choose to use.
We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
ABOUT ZALANDO CATEGORY MANAGEMENT
Our Category Management Team is passionate about fashion and lifestyle. We want customers to find the perfect fashion and lifestyle products for them, from shoes and clothing and accessories. Category Management's task is to put together an on-trend and profitable selection of products. We love discovering new brands and products for the Zalando shops, but finding the right trends is only one aspect, as we also need to keep track of our KPIs and processes. Constant exchange with other departments like logistics, content and photo production, the onsite team and marketing ensures that we act in line with the whole organisation. In the end, we are all working towards the same goal: to create an excellent experience for our customers at Zalando.