Sales Advisor
- Recruiter
- Tommy Hilfiger
- Location
- Rotterdam, Netherlands
- Posted
- 24 Dec 2021
- Closes
- 27 Jan 2022
- Ref
- R27402
- Function
- Retail
- Level
- Manager
- Hours
- Part Time
Position: Sales Advisor
Reports to: Store Manager
Summary of the position:
The Sales Advisor is responsible for taking care of the store and executing all the tasks that comes along with it. The Sales Advisor is the face of Tommy Hilfiger; he/she is the first contact point for the customer and he/she is providing them with optimal advice which makes customer service stands first. The SA is co-responsible for having the store looking at it finest and maintaining the stock.
Key responsibilities:
• Ensuring high levels of customer satisfaction through excellent sales service.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Maintain outstanding store condition and visual merchandising standards.
Profile:
• 0-1 years of experience in a similar position or a degree in fashion/retail management.
• Affinity with fashion and brand.
• Fluent in Dutch and English.
Store operations:
Customer service/Sales:
• Delivers sales goals according to the company standards and strategic plan.
• Approach customers and offer them advice on products to persuade them to buy.
Visual Merchandising:
• Arrange merchandise according to the standards of the company.
Operational tasks:
• Locate products on behalf of customers.
• Ensuring the store's stock is constantly replenished.
• Helping other staff with processing deliveries.
• Keeping up to date with the features and benefits of each product.
• Assisting the till.
Reports to: Store Manager
Summary of the position:
The Sales Advisor is responsible for taking care of the store and executing all the tasks that comes along with it. The Sales Advisor is the face of Tommy Hilfiger; he/she is the first contact point for the customer and he/she is providing them with optimal advice which makes customer service stands first. The SA is co-responsible for having the store looking at it finest and maintaining the stock.
Key responsibilities:
• Ensuring high levels of customer satisfaction through excellent sales service.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Maintain outstanding store condition and visual merchandising standards.
Profile:
• 0-1 years of experience in a similar position or a degree in fashion/retail management.
• Affinity with fashion and brand.
• Fluent in Dutch and English.
Store operations:
Customer service/Sales:
• Delivers sales goals according to the company standards and strategic plan.
• Approach customers and offer them advice on products to persuade them to buy.
Visual Merchandising:
• Arrange merchandise according to the standards of the company.
Operational tasks:
• Locate products on behalf of customers.
• Ensuring the store's stock is constantly replenished.
• Helping other staff with processing deliveries.
• Keeping up to date with the features and benefits of each product.
• Assisting the till.